Terms and Conditions

• The Client is the person or entity who is applying or who is receiving Web Hosting Services from Aspwebhosting.com.au.
• The Web Hosting Service is provided on an "AS IS, AS AVAILABLE" basis. ASPWebHosting.com.au gives no warranty, express or implied, for the Web Hosting Services provided this no warranty expressly includes any reimbursement for losses of income due to disruption of services by ASPWebHosting.com.au or its providers beyond the fees paid by client to ASPWebHosting.com.au for services.
• Use of any information obtained by way of ASPWebHosting.com.au is at Client’s own risk, and ASPWebHosting.com.au holds no liability for such use.
• ASPWebHosting.com.au is not responsible for any damages arising from Client’s use of ASPWebHosting.com.au or by Client’s inability to use the Web Hosting services for any reason.
• While ASPWebHosting.com.au shall make every reasonable effort to protect data stored on Client’s Server(s), ASPWebHosting.com.au is not responsible for Client’s Data, files, or directories residing on ASPWebHosting.com.au’s equipment. Client is solely responsible for maintaining data, file, and directory structure backups.
• The customer is required to provide ASPWebHosting.com.au with correct and up to date contact details for billing and technical notification purposes. ASPWebHosting.com.au takes no responsibility for disruption to services due to inability to contact the customer.

• All billing and account related queries should be sent by login to http://helpdesk.aspwebhosting.com.au
• All Prices quoted are in AUD.
• Client agrees to paid a once off setup fee based on the current package price if there is and your hosting package will be automatically renewed on your hosting expiry date. If you are paying by credit card, then your credit card will be automatically billed by us on the date your hosting about to expired. Failure to pay the hosting fees on the expiry date will result on the termination or your account being suspended.
  In addition setup fees may be charged for additional services as per prices indicated at www.aspwebhosting.com.au. If the Client exceeds the transfer limit imposed by their chosen hosting package, the Client will be charge with additional fee as shown on our package page.
• Payment can be made by credit card , Electronic Transfer Fund(EFT), PayPal, cheque and in accordance with the terms on the ASPWebHosting.com.au invoice which will be forwarded to Client by electronic mail.
• ASPWebHosting.com.au reserves the right, in its sole discretion, to deactivate the Clients Web Hosting account(s) upon an indication of credit problems including delinquent payments.



• Payment Related Issue
  
  • ASPWebHosting.com.au accepts Visa, MasterCard . Customers opting to pay by credit card agree to have payments deducted automatically by ASPWebHosting.com.au's Automated Billing System. All initial charges such as set-up fee,monthly fee or add-on fee (based on pro-rata) are billed on the client's hosting expiry date, unless by decision of the ASPWebHosting.com.au Management only who will deduct requested payable extras at any time at their own convenience.
  • Invoice for the hosting fees and transactions can all be downloaded from control panel.
  • Aspwebhosting.com.au reserves the right to terminate or suspend client's account if there is an outstanding fees on your hosting account. Failure to resolve the outstanding fees within specific time frame will result on deletion of your entire hosting account.
• For monthly payments clients (for certain customers), Please ensure that your credit card has sufficient balance or it can be billed by us automatically. Failure to charge your credit cards on 1st of every month will result on your account being suspended and all websites will be shutdown completely.
• ASPWebHosting.com.au will also deduct any additional costs incurred due to usage of additional services such as over bandwidth usage, additional services, or custom name-servers etc on the same or next working day without fail, unless by decision of the ASPWebHosting.com.au Management only who will deduct requested payable extras at any time at their own convenience.



• Renewing Prepaid account.
  
  • ASPWebHosting.com.au allows its prepaid clients to see their account details at all times using their control panel. Prepaid accounts paid by credit cards will be automatically renewed for the same term (3, 6 or 12 months) at the end of each prepaid term or when the credit available become "zero". Therefore it is clients' responsibility to keep their credit card details up to date all the time and if they do not wish to continue.
  • For prepaid accounts paid by checks/cheques and/or electronic transfers, It is clients’ responsibility to arrange the payment before expiry of the hosting service. Prepaid account paid by the cheque/check or electronic transfer after the expiry of their prepaid term will be suspended including all web sites and emails. Once the account is suspended, it may incur a suspension fee and/or late payment fee. All the services will remain suspended until payment is resolved in full.
• ASPWebHosting.com.au allows its customers to cancel their account whenever required. To cancel an account please login to http://helpdesk.aspwebhosting.com.au and create a ticket addressed to billing department.



• Disputed billing.
  In case of billing error or disputed transaction, the client must contact us by creating a ticket by login to http://helpdesk.aspwebhosting.com.au for an initial appraisal. If, in any case of billing error or disputed transaction, bank ‘Charge back’ is initiated, your account including web sites and emails may be suspended without any notice and all services will remain suspended until the dispute is resolved. Once the charge back is initiated, you may have to send the authorization letter along with your photo ID to resolve the issue. Each charge back initiated will incur $15.00 charge back fee per transaction. Charge backs are in most cases made fraudulently and will be pursued fully, by parties including Debt Collection and Legal.

• Client warrants that it has the right to use the applicable trademarks of Client, and grants to ASPWebHosting.com.au the rights to use such trademarks, if any, in connection with ASPWebHosting.com.au’s promotion of, referencing of, cataloging of, or indexing of ASPWebHosting.com.au’s Web Hosting clients.
• Client hereby agrees that any material submitted for publication on ASPWebHosting.com.au through Web Hosting Services received by the Client will not violate or infringe any copyright, trademark, patent, statutory, common law or proprietary rights of others, or contain anything libelous or harmful.

• In no event shall ASPWebHosting.com.au be liable for damages resulting from loss of data, profits, or for any incidental, indirect, punitive or consequential damages in connection with these terms and conditions or in connection with any web hosting account. In no event ASPWebHosting.com.au cumulative liability exceed an amount equivalent to charges payable for your specific dedicated hosting plan during the period damages occurred.
• Please note that domain registration fees, setup fees, bandwidth addon fees, are not refundable. On account cancellation, any incentives offered to customers when opening the account will also be cancelled.
• ASPWebHosting.com.au reserves the right to suspend Web Hosting Services without notice for any unpaid or partially paid balances. The Client is responsible for any legal fees incurred for the collection of any unpaid amounts.
• Mass unsolicited/unwelcome mailing ("Spamming") is strictly prohibited. Any Client found to be Spamming will have their Web Hosting Services immediately terminated and find themselves billed for any unpaid balances as well as for any damages that occur as a result of their action.